Philosophical foundation of IDS

Vision

"To be renowned for creating effective documents
 

  • that meet clients' needs
  • and exceed their expectations"

 

Mission

To acheive success in designing and producing effective, quality documents through understanding and balancing client expectations with specific document purposes and audience needs

 

 

IDS


For ALL your


business

 
organisational


or personal


documentation needs

Core Ethos and Values

Core Ethos

The core ethos of IDS is excellence in all its endeavours.


This ethos is pursued by applying the following CORE VALUES

 

Quality

    • IDS delivers high quality products and services in a timely manner

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Value

    • IDS offers good workmanship at fair rates

 

Excellence

    • IDS pursues excellence in information design, writing and editing by applying the following characteristics of good writing to all its products and services

      + Clear (use language and presentation which support effective communication of the intended messages)

      + Compliant (with current Government and industry regulations)

      + Concise (focus on specifics of what needs to be communicated without wordiness, vagueness or irrelevant issues)

      + Concrete (incorporate factual information)

      + Consistent (in terminology, presentation style, layout etc)

      + Correct (in content, grammar, spelling etc)

      + Creative (use a variety of presentation techniques and tools to maximise the effectiveness of documents)

      + Current (ensure all information is up-to-date)

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Personal service

    • IDS endeavours to tailor products and services for individual client's needs

 

Integrity

    • IDS operates with integrity in all its dealings with clients, test subjects, suppliers of goods and services and Government Departments

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Empathy

    • IDS takes into account

      + client expectations

      + specific needs and characteristics of intended audiences

      + the purposes for which documents are created

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Ethics

    • IDS respects client confidentiality in regard to all information learned during contracts 
    • IDS operates ethically in every sphere of its activities

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